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Services & Suppliers

Please see below services offered by all of our official contractors. We do recommend you use our official suppliers are they offer a super service, will offer you our negotiated rates, have priority access for installation and collection, and will manage the removal of waste generated by your ordered goods and services.

Audio Visual

EventPro specialises in providing the very best audio visual technology equipment for hire, for any purpose. Whether you need a simple PA system, or a larger scale technical production to really make an impression, we have the skills, staff and expertise to deliver and setup the latest technology solutions, on time and on budget, with the minimum of fuss for you.

EventPro are a true partner in the sense that each and every service we offer is bespoke, considered and personal. We specialise in conferences, exhibitions, exhibition seminars, awards ceremonies, product launches, hybrid streaming, software and I.T. and make it our mission to provide you with an extensive range of AV equipment and dedicated service.

Click here to see some of the various AV equipment they have to offer. You can place your order here:- 

Online Link:         www.eventproav.co.uk/orderPassword:            eu (lowercase)

For more bespoke offerings please contact:-  Carl Wilkes | EventPro

T: +44(0) 1827 250500

Email: hiredesk@eventproav.co.uk / cwilkes@eventproav.co.uk 

Deadline order date: 2nd July 2024 - Any orders past this date will have a 20% surcharge 

Catering

Any food or drink consumed on the stand MUST be purchased through the venue’s appointed catering company,The RAI venue holds the sole right to supply all food and beverages consumed on-site. They can supply a full range of food and beverages to your stand, and arrange waitress service where required. Should you wish to have any food or beverages on your stand you can order this directly on the RAI Webshop.

Please note that if any external catering is used without consent from the venue, charges will be levied directly to you. Any buyout fees applied by the RAI post event as a result of supplying your own stand catering will be passed directly on to the Exhibitor to settle directly with the RAI.

We strongly recommend you use internal catering however if you chose to source your own catering supplies, it is essential that all corkage fees are agreed upon in advance to avoid any additional fees.

If you have any questions regarding any of the above, please contact exhibitorservices@rai.nl

You can order any catering at the venu by either contacting exhibitorservices@rai.nl for more bespoke orderers or via the webshop link below. 

Deadline: 1st July 2024

Order Here:- RAI WEBSHOP

 

Cleaning

The gangways and public areas will be cleaned and vacuumed outside exhibition open hours. After the show closes each day you must ensure you place any rubbish bags or empty boxes for disposal in the gangways next to your stand. This applied for both space and shell scheme stands however please read the information below carefully to book additional cleaning.

PACKAGE STANDS

All basic and branded AMP packages will be cleaned before your first conference day as part of your package. If you require cleaning of your stand after the first day of the conference this will need to be booked and paid by the exhibitor directly with the venue. You can book additional cleaning from the venue by contacting:

Order Here:- RAI WEBSHOP

SPACE ONLY

No cleaning is included in your space only stands. You can book additional cleaning from the venue by contacting:

Order Here:- RAI WEBSHOP

On Thursday 18th July it is your responsibility to ensure that all items and rubbish have been removed from your stand by 22:00. Waste must not be dumped or disposed of in the hall or any other part of the venue. Any charges incurred from items being abandoned, will be passed directly onto you.

 

DEADLINE: 11th July 2024

If you have any questions on the above please contact - exhibitorservices@rai.nl.

Data Retrieval

New to 2024, Clarion gaming have a new exhibitor registration platform called LiveBuzz. Registered Attendees will be uploading all important information that can be accessed by purchasing their lead scanning tool - SmartScan.

SmartScan be either included as part of your package with clarion or by simply purchasing it online via the Exhitor Registration Tab on the Ezone. Once on the Exhibitor Hub , you will be able to see a menu option to purchase smartscan if you havent already or use your smartscan option. You will be able to see all scanned leads on the exhibitor hub as well. 

Please do contact us at iGBLive.support@clariongaming.com if you have any questions on the above.

Deliveries and Shipping

NEW TO 2024!!!!! 

Clarion gaming have now changed our Official Freight and Shipping partner to Kuehne+Nagel Logistics. Kuehne+Nagel will be the exclusive agent for onsite handling, including forklifting, storage, customs clearance, warehousing, and will assist exhibitors with their international freight forwarding and end-to-end logistics requirements. 

Click here to view all details for Advanced Warehouse, Customs and all Shipping details 

Key Contact:-

Andy Blundell

Phone:- +44 (0) 7583 134102

Email:- andy.blundell@kuehne-nagel.com

PLEASE DO NOT SEND ANYTHING DIRECTLY TO THE VENUE , IT WILL GET LOST. CLARION AND KUEHNE+NAGEL TAKE NO RESPONSIBILITY FOR ANY DELIVERIES DONE DIRECTLY TO THE VENUE.

Deadline:- 8th July 2024 (5 working Days Before Arriva)

Electrics

All electricity has to ordered via GES. Space only stands will NOT have any electrics included as part of their stand package. Order by the advanced rate deadline for best prices. 

Branded AMP Packages and Shell Scheme Packages do have electrics included in the package. You can see what is included in the your stand section of this manual. All additional electrical work on stands must be ordered through GES. 

Please be aware that the electrics included in your package is only suitable for normal domestic tools and appliances e.g. laptop and mobile chargers, kettles, plasma screens. Fridges, coffee, ice-cream and slushie machines, multiple plasma screens, appliances and lights will require additional power. If additional power is not ordered, you may lose power to your stand as it will overload the circuit.

Order Here:- GES Webshop

Advanced Rate Deadline: 7th June 2024

Last order Deadline:- 1st July 2024

Event Guide

We are delighted to introduce Event Guides Limited, our Official Event Publications partner.

The Official Event Guide is a vital publication for visitors which will be distributed free of charge to all registered visitors at the show and is the only on-site publication specifically designed to connect every buyer with every exhibitor. If you want to make the most out of iGB L!VE 2023 then look no further than the Official Event Guide.

Exhibitors may be contacted directly by Event Guides Limited, Official Show Guide publisher, concerning additional marketing opportunities, including advertising, enhancing your standard text profile or creating a bespoke marketing solution.

Forklifts

You are not allowed to bring your own forklifts into the venue due to insurance and health and safety reasons. However, the official freight forwarding company will be able to assist with unloading and loading your vehicles in the loading areas, but must be booked prior to the show. 

Please contact andy.blundell@kuehne-nagel.com to book forklifts

Hotel Bookings

The Official Hotel for iGB L!VE 2023 is Nhow RAI Amsterdam 

You can book your rooms at the NHow and many other nearby hotels via this link. 

Rooms are subject to availability.

    

Internet

All exhibition stands will have Wi-Fi access as part of their stand package. Log in details will be available at the show.

We have invested heavily in the complimentary Wi-Fi network included in your stand package and this should be more than sufficient for your needs e.g. software demonstrations, browsing the internet, uploading photos, checking emails etc. As a result, the use of your own wireless routers is STRICTLY FORBIDDEN as this causes interference with this network.

Any established wireless networks found to interfere with the show Wi-Fi will be switched off by the organiser’s.

If you are interested in ordering wired internet for your stand :

Order Here:- RAI WEBSHOP

Last Order Deadline:- 1st July 2024

If you have any questions on the above please contact exhibitorservices@rai.nl.

Furniture

Our confirmed official furniture supplier for iGB L!VE 2024 is Concept Furniture. Click here to view thier website for furniture options or contact sales@conceptfurniture.co.uk

Merchandise

Recognition Express

 

Keep your brand in the mind of your customer or prospect after your meeting with a branded promotional gift from Recognition Express. A gift that they will want to take home is the ideal way of making sure your message stays in their minds long after the show has finished. In addition to gifts for all budgets Recognition Express can help make you look great on your stand with our range of gifts, banners, personalised clothing and name badges. Please have a look at our online catalogue which can be viewed at www.re-croydon.co.uk for inspiration. For all of your gifts, banners, personalised clothing and badges please contact Steve Bennett at Recognition Express for a friendly professional service.

 

T: +44 (0) 208 241 6989 / Email: sales@re-croydon.co.uk

Media Hut

Media Hut have been supplying promotional merchandise for gaming events for over 10 years. We specialise in sourcing unique and creative products from all over the world, from power banks, Bluetooth speakers and travel adaptors, to notebooks, pens and rucksacks. We can also supply all of your printed collateral (brochures, flyers and banners) to save you having to deal with multiple suppliers. We are your one stop shop for everything branded! We will deliver direct to your booth to save you the hassle of having to bring all of your items with you. This has proved to be a very valuable service for exhibitors and we are also more than happy to hold stock for you, and then deliver to any other show you may be attending in the future. We have attended pretty much every show in gaming over the years so we know what works. Contact us today to just have a chat or simply get some free advice on how to make a long lasting impact at your next Gaming show. To find out more, simply contact our experienced team:

T: +44 (0) 115 987 3777 / Email: gareth@mediahut.co.uk  / Skype: gareth.media.hut 

Photography

We will have an official event photographer capturing images of the show. However, should you wish for specific shots of your stand, staff etc please contact the photographer directly on james@wearejme.com

To bring your own photographer / videographer onsite please email iGBLive.support@clariongaming.com

Promotional Staff

Please note there is a fee for promotional passes that will have to be paid before the event begins, the fee payable is dependent on the size of your Exhibition stand (i.e. 1 Promo staff Per 3m x 3m):

  • 9m²: Entitled to 1x Promo staff pass at discounted rate of £150 each
  • 18m²: Entitled to 2x Promo staff at discounted rate of £150 each
  • 27m²: Entitled to 3x Promo staff at discounted rate of £150 each

Any model pass over your entitlement will revert to the normal non exhibitor rate of £1,500.

Promotional staff are permitted to walk around the expo hall as long as they abide by Code of Conduct. Promotional staff they must not congregate or hand out any promotional material in the registration area or conference rooms. Promotional drops are not permitted in our feature areas.

Event Staffing Supplier: WeImplement

welMPLEMENT is Clarion Gamings's preferred staffing supplier for ICE and iGB.  They provide experienced, engaging and effective ambassadors / hosts (that they call Implementers) to represent you! Their people are hand - selected authentic personalities, assigned to roles that highlight their skills! weIMPLEMENT possesses a unique and personable approach to recruitment and management, with extensive experience within the live event, brand experience and i/gaming spaces. By partnering with weIMPLEMENT, you will benefit from a reliable and consistent extension of your team to support the fulfilment of event personnel across all sectors. A partner that can provide both the quantity and quality of people required at your events. Key Services: Team: Hosts / Hostesses / Brand Ambassadors / Hospitality (Bar / Waiter / Servers) / Production Assistants + more Talent: Models / Presenters / Mixologists / Costume Characters / Actors / Singers / Dancers / DJ / Speciality Acts + more Main company contact: Perry Brookes  Email: perry@weimplement.co.uk  Tel: +442080504875 Mob: +447785756447 For new enquiries, please email hello@weimplement.co.uk For existing clients, please email perry@weimplement.co.uk A message from weIMPLEMENT: "We welcome all requests and endeavour to accommodate your requirements to the best of our ability, however, we recommend placing orders before 22nd January 2023 for access to our best Team. We look forward to working with you." weIMPLEMENT

Please Note: A Code of Conduct applies to all promotional staff, and must be adhered to at all times. All costumes must be approved in accordance with our code of conduct, this can be done by either sending to WeImplment, only if you are ordering staff through them, otherwise it should be sent to us at iGB Live Support

 

   

 

Rigging

Promotional Hanging Banners

The cost to exhibitors for the opportunity: £2,300 per banner (excluding production and hanging/rigging costs). The dimensions for the banner must not exceed the stand size. The cost of the hanging banner may have been included within you stand package, you can check if this is the case by contacting your sales account manager.

Promotional Hanging banner (included in your stand package/ sponsorship)

It may be possible for banners and trusses to be rigged above the stands. However, please check with Katy Leslie when placing your order as there may be some height restrictions. All banners and trusses must be hung at a height of 8 meters from floor to the top of the banner. The banner needs to be printed on all sides. If a vinyl banner is being produced, please ensure it is produced in line with the venue requirements. Please note that poles must be brought with the banners and that the venue and iGB cannot supply these.  Unless otherwise agreed with Katy Leslie, all hanging banners are to be hung above a stand and are to not exceed the stand size.

EXPO TECH are the official rigging company for the iGB L!VE 2023 and will be on hand to assist you with any rigging services you require as part of your stand build – e.g. support, lighting, truss, chain hoists, etc.
To order any additional rigging please contact: rigging@mansveldexpotech.nl

Advanced Rate Deadline :- 18th June 2024

Last Order Deadline: 1st July 2024

Shell Scheme Additions and Accessories

A comprehensive range of standard items, including wall panels to form office enclosures, shelving, display panels, etc, may be hired from the GES, for more details and to request a quote please contact GES. All orders can be placed online. Please ensure you submit all plans in advance. Alterations on-site can be costly.

For more information on this please contact iGBlive@ges.com

Order Here:- GES Webshop

Advanced Rate Deadline: 7th June 2024

Last order Deadline:- 1st July 2024

Signage/Graphics : Design and Production

We are thrilled to announce that GES has been appointed as our official signage and graphics production partner. GES has been a trusted supplier for iGB Affiliate London, providing exceptional products and services for a considerable time. Their expertise in signage and graphics production is second to none, making them the perfect choice to elevate our branding and promotional efforts. With GES as our main supplier, you can easily access a wide range of exhibition signage solutions, tailored to our unique needs. Their ability to deliver high-quality signage for various purposes ensures that we can make a lasting impression at every event and exhibition, reinforcing our commitment to excellence in every aspect of our operations. 

To order your signage and graphics needs please contact GES at iGBlive@ges.com

Order Here:- GES Webshop

Advanced Rate Deadline: 7th June 2024

Last order Deadline:- 1st July 2024

Storage

Storage will only be handled by Kuhne+ Nagel. They are the official freight forwarding supplier for the show and can assist with any storage you may require. Their contact details are as follows:- 

Andy Blundell

andy.blundell@kuehne-nagel.com

Unfortunately, there are no storage facilities available on-site. You are responsible for arranging storage of your literature, packing cases and boxes. All items must be stored within the confines of your stand. Please do not store anything behind your stand. Fire regulations require that any items found outside your stand be removed, as they are a fire hazards.

Water, waste, compressed air and natural gas

There are no permanent facilities for water and waste, compressed air or natural gas supplies in the hall. Exhibitors wishing to have a temporary supply on their stand will need to contact RAI Amsterdam on:

Order Here:- RAI WEBSHOP

NB: There are certain rules and regulations that govern the use of gas within exhibition halls. Please ensure you contact piped services if you plan to have gas on your stand.

For any questions on this please contact exhibitorservices@rai.nl