Excel London

1-2 JULY 2026

2026 Agenda

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The Good, The Bad and The Hype: What AI Actually Works For Operators?

01 Jul 2026
iGB Trends
B2B iGB Trends

Isn’t it time to demystify iGaming's biggest buzzword? Make strides in your AI journey and dive into the latest research into how operators are actually using AI, and at which stages of the iGaming product and player lifecycle AI is most useful. Nearly every operator is using AI, but few are doing it in a way that meaningfully impacts retention, LTV and churn. How can operators assess their operations and tailor their AI adoption to their business needs? Addressing the wider discussion around technological maturity amongst iGaming operators, what are the barriers to and opportunities of AI adoption, and how can operators accelerate their adoption journey, to truly elevate their operational and player experience success?

Speakers
Viktoriia Grygorenko, CEO - The Playa