Build/ Breakdown Regulations

For safety and legal reasons, under 18’s are not permitted entrance at any point including build-up, show open, and breakdown. If you look under 21 you will be asked to show proof of ID, so please bring a photo ID if you think this may apply.

The abuse of alcohol, drugs and other substances can affect work performance and safety. Any person found to be under the influence of alcohol, drugs or other substances, or who are (in the opinion of the organisers and their representatives) constituting danger to themselves or any other person at the venue, will be removed from the venue by security. Where necessary, further action will be taken to remedy the situation. The consumption of alcohol is permitted onsite only during the show open period, not during the build-up/breakdown. Clarion Events operates a strict zero tolerance policy.

If you would like to have any animals on your stand, you must complete the Special Activities Form to inform the Organisers of your intention.

The exhibition of live animals must be carried out in accordance with the UK Animal Welfare Act and any other applicable legislation. A thorough risk assessment with all details must be submitted to the organisers by their given deadline. Please refer to Page 13-14 on the eGuide for more guidance on having animals on your stand.

Link to Form - Special Activities Form

All parts of the venue are no smoking. Please exit the venue and use the smoking areas provided. E-cigarettes and vaping are not permitted within the venue at any time. These can also be used outside the venue only.

You are able to smoke and vape outside on the West Podium by the Pyramid.

Help us to keep iGB L!VE safe and comfortable for everyone.

Self-assess before entering
High Fever?
Continuous cough?
Change in your sense of smell or taste?
If you have recently tested positive or have any of symptoms of COVID-19 please stay away.

Personal Hygiene - Remember the Basics
Catch coughs or sneezes in tissues
Wash or sanitise your hands on a regular basis.

Mask Friendly Event
Masks are not mandatory at iGB L!VE but you are welcome to wear one if wish. These are available at the information points.

Make Space Where You Can
Respect those who might want extra space

The Organiser reserves the right to exclude or reject both visitors and exhibitors from the exhibition hall, including anyone who (in the opinion of the Organiser) is promoting, selling, marketing, or exhibiting items or products that are in breach of any gambling, advertising or promotional legislation in force in the UK.

 

Exhibitors must not publish, exhibit, display, or distribute any advertisement, marketing or sponsored material, or make any data available to persons that contains the flags of any country where the exhibitor is unlicenced.

 

If you have any queries on this topic please reach out to Customer Success team.

The hours published is the maximum time available to construct your stand. We do not promote long working days - it is your responsibility to ensure your project is suitably staffed and safe working practices are followed. Late working past 20:00hrs is strongly discouraged and incurs additional charges. Please note exhibitor services (e.g. rigging and electrics) will not be available during these hours. Payment will be taken onsite.

For more information or if you would like to request late working, please email the team.

Appropriate Personal Protective Equipment (PPE) is required for the job being carried out. You MUST wear high visibility jackets, steel toe shoes and hard hats; you will NOT be allowed onsite without this. Other forms of PPE such as eye protection, gloves, etc. must be worn if required when performing a specific task. 

Please report any lost property or theft immediately to the organiser, or security, who will advise you of the appropriate course of action. All lost property will be handed into the organiser office, or to security.  If any items are left on your stand, please deliver it to the organiser’s office or security. If you have lost an item, please check with excel Security to see if it has been handed in. If it has not been claimed after 3 months, it will be disposed of.

 

Excel London, situated at Royal Victoria Dock, 1 Western Gateway, Royal Docks, London E16 1XL. iGB L!VE will be located in halls S3-S13. (Entrances S1 - S6)

Vehicles with combustion motors used as exhibition articles in closed spaces must have their tanks filled with only the minimum amount of fuel necessary to access the space of the stand and to be able to leave it until the event ends. Vehicles cannot be started during the event show days. If you wish to exhibit with a vehicle on your stand, you must complete the Special Activities Form with as much detail you can provide on it as well as a risk assesment. 

The fire prevention policy prohibits the accumulation of waste in the stands and their storage areas, as well as in the corridors and common areas. Waste must be removed daily.

There is a set amount of waste that we require you to order via ExCel, which is as follows:

Waste removal services can be ordered with ExCel Venue Services.  

Advanced Rate Deadline: 1st June 2026

Normal Rate Deadline : 27th June 2026