Consumer Protection Zone

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cpz

Welcome to the CPZ

In partnership with Loket Kansspel.

What is the Consumer Protection Zone at iGB Live! & iGB Affiliate Amsterdam? 

We support all stakeholders involved in driving and advancing the protection of consumers in our industry. We provide focal points for talks, discussions, demonstrations and showcases – these are often developed in cooperation with local regulatory bodies and Responsible Gambling groups, for iGB Live! & iGB Affiliate Amsterdam this year, we are working with Loket Kansspel.

Loket Kansspel is the Dutch central support point in the field of gambling problems. Offering help and guidance themselves as well as referring problem gamblers and gambling addicts to help and guidance in their direct area.

Loket Kansspel launches on October 1 and will have a small stand at iGB Live! (L9) as well as a digital profile on our hybrid events app where you can access collateral and representatives to talk with. 

Read more below!

How can you get involved? Q&A

Find Loket Kansspel at stand L9 here they will be hosting TWO drop-in sessions on each day.

Wednesday 29 September | 11am and 2pm
Thursday 30 September | 11am and 2pm

REGISTER FREE

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Loket Kansspel (Loket Games of Chance) is the central support point in the field of gambling problems in The Netherlands. We offer help and guidance ourselves and refer problem gamblers to help and guidance in their area.

Providers are also welcome to use Loket Kansspel. Employees of the Counter can be called at any time for questions and advice about responsible gaming.

How does Loket Kansspel work for providers?

  • As a provider, you can contact Loket Kansspel for questions and information about:
  • responsible gaming
  • players where there is doubt as to their playing behaviour.
  • Information from our website may be used to inform players.
  • We have leaflet and flyer material available for players. These can be requested via the number of the Loket Kansspel.
  • Online material is available for online providers, for example on the 'responsible gaming' page of the online casino.
  • Players can contact Loket Kansspel for help and information.

As a provider, there are a number of rules for using Loket Kansspel.

 What is possible?

In addition to the prevention policy of the provider, reference may be made to Loket Kansspel. If, for example, after an intervention it appears that a player needs help, a folder from Loket Kansspel can be given.

What is not allowed?

Loket Kansspel should not replace the prevention policy. For example, if there is a suspicion that there is a problem with a player, you may not refer directly to Loket Kansspel. It is important that all steps of the own prevention policy are first completed.

Interested in getting involved?

Join the CPZ and Loket Kansspel at iGB Live! & iGB Affiliate Amsterdam on the 29 - 30 September at the RAI Amsterdam & find Loket Kansspel at stand L9, here they will be hosting TWO drop-in sessions on each day.

Wednesday 29 September | 11am and 2pm
Thursday 30 September | 11am and 2pm

REGISTER FREE

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