We want to help you in any way we can. We've answered the most frequently asked questions about the event so that you can efficiently plan your visit.
What is iGB Live! Online?
iGB Live! Online is a free-to-attend online event that took place in July 2020. iGB Live! Online offers unique networking opportunities and exclusive content. In 2021, we will be presenting iGB Live! Online for the second time, alongside the live events, for those who are unable to travel but don't want to miss out! Find out more here.
Will I need to be vetted if I'm an affiliate or introducing broker?
Please note that iGB Live! and iGB Affiliate Amsterdam are free-to-attend and we WILL NOT be vetting affiliates and IBs.
However, we will still be using 'Affiliate' as a registration type and it's important that you do not select this if you are not an affiliate or introducing broker. This ensures that those looking to meet affiliates are not misled by the visitor type on someone's badge.
Also called publishers or webmasters, an affiliate is a person that refers traffic (in this case players) to an operator website, for example pokerlistings.com would refer a player to 888.com. The affiliate is then paid a revenue share or CPA (cost per acquisition) for each of the players they send.
An introducing broker (IB) is a person or institution who has all the functions of a broker, except to accept money or any type of investment. The introducing broker (IB) usually refers its clients to a dealer and, in return, receives compensation, such as commissions.
Registering as an affiliate or introducing broker
If you are not sure if you qualify as an affiliate or IB, please email us directly at firstname.lastname@example.org with details of your business. If you register as an affiliate or IB under false pretense, we reserve the right to ask you to re-register and change your badge on the day.
Where should I stay?
I need a visa to attend iGB Live! - can you help?
If you require a visa invitation letter for iGB Live! 2021 please email email@example.com
Will you be mailing me my badge or do I pick it up at the exhibition venue?
Once your registration has been finalised, you will receive an email with your e-badge for the event (these will be sent out from August). It is imperative that you bring this along to registration in order to be able to enter the show. Your e-badge MUST be printed or available to scan on your mobile device. With extra safety measures in place, this is the fastest and safest way to gain entry.
Do I need my e-ticket?
For the fastest way to gain entry to the event, it is imperative that you bring your e-ticket with you to the show in either print or mobile format. The e-badge holds all your details that the iGB Live! staff need to be able to let you into the show, so you can enter the exhibition, conference and networking parties.
If you cannot find your e-badge, please look for an email from firstname.lastname@example.org or simple email igbevents@clariongaming to have one re-sent.
If you have any other queries about your registration, please contact email@example.com.
The details on my e-badge are wrong. How do I change them?
On your registration email you should have received a unique registration key in your confirmation email.
You can log back in to registration using your unique key to amend your details.
If you are still having issues, please email firstname.lastname@example.org.
Is there an age restriction to attend the event?
iGB Live! and iGB Affiliate Amsterdam are strictly over 18's events. We are operating on a 'Challenge 25' basis, therefore if you are fortunate enough to look under 25, please ensure you bring ID in the form of your passport or drivers licence as we will be checking on the door. Please note that this applies even if you have attended previous events.
Do you offer media passes to the event?
If you are interesting in becoming a media partner please click here and complete the attached form.
Press passes will be available soon.
I am a member of the non-gaming media. Can I attend the show as a reporter or journalist?
All film or photography taken at iGB Live! and iGB Affiliate Amsterdam is the intellectual property of the organisers (Clarion Events) and cannot be used or broadcast without prior permission. The organisers retain the right to remove anyone from the hall, should they be seen photographing or filming in prohibited areas.
Photography and Videography passes will be available soon.
Entry is at the discretion of the iGB Live! and iGB Affiliate Amsterdam organisers, who reserve the right to exclude any person(s) without prejudice.
In the event of a member of the non-gaming media gaining access without the above permission or if they have gained entry to iGB Live! using false information or credentials or have deliberately withheld information, they will be ejected from the exhibition. Film and content taken at iGB Live! will remain the intellectual property of the organisers (Clarion Events) and cannot be used or broadcast.
COVID19 - ENTRY GUIDELINES TO THE NETHERLANDS AND TO THE SHOW
Click here to see how our coronavirus safety plan for iGB Live! and iGB Affiliate Amsterdam.
You will need to check what your country's status is in order to enter the Netherlands, you can do this here >>
Upon arrival to the RAI Amsterdam for iGB Live! & iGB Affiliate Amsterdam, we require a negative covid test upon arrival that has been taken within 24 hours. Each test will only last 24 hours, so you will need to present a negative test on each day you plan to attend.
We will have an on-site COVID testing facility at the RAI.
If you have any queries, please do not hesitate to get in touch through email@example.com.